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Legal information and liability

These notices apply to Via’s website, documentation, web app and API. The provider is Andreas Winterhalter, Winterhalter Trading; contact details are in the legal notice.

Purpose and scope of services​

Via supports recording, linking and analysing supply-chain, plot and evidence data. The services owed are determined by the applicable, valid contractual agreements. These notices do not restrict agreed services, guarantees or statutory rights.

General information on the website and in the documentation is provided for orientation. It does not replace legal advice for a specific case or a decision by a competent authority. Regulatory decisions require consideration of the applicable law and the circumstances of the individual case.

Scope of checks and EUDR evidence​

Via supports the preparation and review of data for the EU Deforestation Regulation (EUDR). Using the software alone does not confirm compliance with the EUDR or other legislation. Technical checks, completeness indicators, risk signals, reports and exports provide neither certification nor official or binding legal confirmation.

Labels such as “complete” or “reviewed”, and a technically successful export, refer to the particular technical check or processing step. They do not establish the accuracy of source data, deforestation-free status, legality of production or whether goods may lawfully be placed on the market.

Companies subject to the applicable law remain responsible for their statutory due-diligence, verification, documentation and declaration duties. The provider’s agreed obligations remain unaffected. A declaration or reference number stored in Via does not by itself prove valid submission or acceptance in the EU Information System.

Limitations of forest screening and geodata​

Automated assessments use particular data sources, dates, resolutions and plot geometries. They may contain spatial or temporal gaps and classification errors. Geometry changes or new data may require a new assessment.

  • A match is a signal for review and does not by itself prove deforestation or an infringement.
  • The absence of a match establishes neither deforestation-free status nor negligible risk.
  • Missing, incomplete or unusable data must not be treated as a positive assessment.
  • Satellite data and land-cover classes do not conclusively establish land rights, local legality or the actual origin of goods.

Review results alongside suitable additional evidence. See Forest screening and field review for methods and limitations.

Inputs, sharing and offline capture​

Results depend in part on data entered, imported or supplied by third parties. Users should check its provenance, accuracy, completeness and currency and hold the necessary rights to use and share it. The provider’s duties to process that data in accordance with the contract remain in place.

Offline records stored locally are available on the server only after successful synchronisation. Check synchronisation before changing devices, deleting browser data or using the records as evidence. Exports reflect a particular data state and may become outdated after changes. Agreed backup, availability and retention obligations remain unaffected.

Liability and contractual agreements​

Liability is governed by statutory provisions and the terms validly agreed in the relevant contractual relationship. These notices do not establish a separate contractual limitation of liability.

In particular, these notices do not exclude or limit liability for intent, gross negligence, culpable injury to life, body or health, or liability under mandatory legislation, including the German Product Liability Act. Claims under assumed guarantees and for fraudulently concealed defects remain unaffected.

Contact​

Report incorrect content, contradictory results or security problems to [email protected]. Where possible, identify the affected feature and time; do not send login credentials.

Last updated: 26 October 2026